Moan Britannia : we Brits love a grumble but it can be for the good?

Us Brits love to moan. We get a bigger kick out of it than watering our garden during a hose pipe ban, and we’re better at it than even our ability to wallpaper; a bold statement I know. Despite my overall positive outlook, particularly when it comes to responding to a crisis or having a bad day, I am not immune to this bug. I can roll my eyes at a perfectly reasonable request to do anything like the next person. In fact my default negotiating position when being asked to do something is say no, and then go from there.…